Mayuri Indian Cuisine is worth trying, even though I found fault with some things. I'll warn you now: This review is about more than the food and service, and it gets a bit brutal.
They have some rough spots that they need to pay attention to. Those problems involve not only the food, but also
presentation, marketing, web presence and communication skills. All of these could be corrected quickly and easily.... if they want to.
Their newest store, at 5727 Westheimer Road in the Galleria area, is in the space formerly occupied by Fu Belly,
which closed on April 22, 2023. The layout is completely new, making for a comfortable room with mixed seating choices.
I was greeted at noon by a lady (hostess?) who asked if I was dining in for getting takeout. I told her I was waiting for a friend and we'd be eating at a table. "Do you want the buffet?" I said I didn't know yet, "let me look at the menu, first time here." She then offered a folded one with no pictures, a takeout menu. It was not as extensive and didn't have photos
like the menu I saw on Google Maps.
I asked for the full menu and she again pointed to the takeout menus in front of me. Her English was good, so I'm not sure why she seemed confused. I said I saw a menu with photos online, and she then retrieved a full, photo-filled menu. She then asked me again if I wanted the buffet or would be ordering from the menu. Again I told her I didn't know yet. I took a seat a booth and examined the menu. I couldn't find any reference to a buffet on the menu.
Aside from interpersonal communication issues, the company has big issues in getting a clear message out to the public. I discuss that below under "Marketing and Websites."
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